Frequently Asked Questions | General Information
Q: How do I book a trail ride?
A: Booking a trail ride is easy! Visit our website or give us a call to check availability and make a reservation.
Q: What should I wear for a trail ride?
A: Wear comfortable clothing and closed-toe shoes. Long pants and sunscreen are recommended. Helmets are provided but feel free to bring your own.
Q: Are the trail rides suitable for beginners?
A: Absolutely! Our trail rides cater to all experience levels, and our guides will ensure that beginners feel comfortable and enjoy the ride.
Q: What is the minimum age requirement for trail rides?
A: The minimum age for our trail rides is 5. Helmets are required for all riders under the age of 18.
Q: Can I bring my own horse for the trail ride?
A: We provide well-trained and reliable horses for our trail rides. Bringing your own horse is not necessary.
Q: Are the trail rides guided?
A: Yes, all trail rides are accompanied by experienced guides who know the routes well. Safety is our top priority.
Q: How long are the trail rides?
A: We offer one or two hour trail rides.
Q: Can I bring my camera or phone on the trail ride?
A: Yes, you are welcome to bring cameras or phones. However, we recommend securing them in a pouch or pocket to prevent any accidents during the ride.
Q: What happens if it rains on the day of my trail ride?
A: Trail rides operate rain or shine. We provide rain ponchos if needed. In the rare event of extreme weather, we will notify you and reschedule your ride.
Q: Are gratuities for the guides included in the price?
A: Gratuities are not included in the ride price. If you feel that your guide has provided excellent service, tips are greatly appreciated!
Q: What is your cancellation policy?
A: Please kindly give at minimum 24 hours notice of cancellation or rescheduling.
Have additional Questions? Contact Us HERE
